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Case Studies

No problem too big, and no idea too small. See how our work makes an impact.

25 interviews
70+ patient participants
6,313 qualitative data points
Explore how MedStar partnered with Cast & Hue to design a consistent, customer-centered experience for their urgent care that delivers on their brand promise.
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24 journey maps
85 patient and family member participants
150+ co-created ideas
Learn how Cast & Hue helped OhioHealth better understand the positive and negative experiences that impact the Emergency Department patient journey.
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37 In-depth Interviews
5 Regional Competitors Analyzed
3 Needs-based Personas Developed
Read how Cast & Hue conducted Jobs-to-be-Done research for MultiCare to understand why patients elected to get orthopedic surgery at MultiCare or regional competitors.
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43+ patient and staff participants
Experience blueprint
100+ co-created ideas
Learn how Nebraska Medicine reimagined the hospitality experience for traveling patients and their families, with Cast & Hue's help.
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20 patient interviews
Design thinking workshop
Experience blueprinting
See how we helped Stridewell design and launch a human-centric specialty urgent care service for patients suffering with back pain.
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19 patient & practitioner interviews
2 maps showing the bariatric journey for patients and practitioners
A new understanding of how patients and practitioners perceive Bariatric vitamins
Learn how Bariatric Advantage uncovered what truly motivated practitioners and patients to choose bariatric vitamin products with Cast & Hue's help.
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